Privacy Policy
Last updated: 7 November 2026
At Mila & Moko, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information may be collected when you visit our website and how that information is used.
1. Who is responsible for your data?
The data controller responsible for this website is:
Robert Nicolas Zillmann
Mila & Moko
Hinterrietstrasse 11, 8317 Tagelswangen
Switzerland
Email: hello@milaundmoko.com
2. Information we may collect
Depending on how you use our website, we may process:
- Technical information such as IP address, browser type, device information and server log data.
- Website usage information, such as pages visited, approximate visit duration and interactions.
- Information you voluntarily provide when contacting us by email or through a website form.
- Your cookie and analytics consent preferences.
3. How we use your information
We use personal data where necessary to:
- Operate, maintain and secure our website.
- Respond to enquiries and messages.
- Understand how visitors use our website.
- Improve our content, website experience and services.
- Remember your privacy and cookie preferences.
4. Website hosting
Our website is hosted by Infomaniak, a hosting provider based in Switzerland. When you visit our website, technical data may be processed by the hosting provider to deliver the website, maintain security and ensure reliable operation.
Such data may include IP addresses, access times, requested pages, browser information and technical error logs.
5. Google Analytics and Google Tag Manager
We use Google Tag Manager to manage website tags and Google Analytics 4 to understand how visitors interact with our website.
These services are provided by Google. Analytics tags are activated through Google Tag Manager only after you have given consent to optional analytics cookies through our cookie banner.
Analytics information may include pages visited, interactions, device and browser information, approximate location and technical usage data.
Google may process information on servers in other countries. Depending on the circumstances, this may include transfers outside Switzerland or the European Economic Area.
For further information about Google's data practices, please visit: Google Privacy Policy.
6. Cookies and similar technologies
We use essential technologies to operate our website and remember your privacy preferences. Optional analytics technologies are used only after your consent.
You can accept, reject or change your analytics preferences through our cookie settings.
More information is available in our Cookie Policy.
7. Contacting us
If you contact us by email, we process the information you provide, such as your email address, name and message, in order to respond to your enquiry.
We retain correspondence only for as long as reasonably necessary to handle your enquiry and meet applicable legal obligations.
8. Data retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Data security
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
10. Your privacy rights
Depending on applicable law, you may have the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing or object to certain processing activities.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise your rights, contact us at hello@milaundmoko.com .
11. Children's privacy
Mila & Moko creates family-friendly entertainment and content for children. This website is intended to provide information about our characters, videos and projects.
We do not knowingly seek to collect personal information directly from children. Parents or legal guardians who believe that a child has provided personal information to us can contact us so that we can review the matter.
12. Third-party websites
Our website may contain links to third-party websites or platforms, such as YouTube. We are not responsible for the privacy practices or content of those external services. Please review their privacy policies separately.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be published on this page.
14. Contact
If you have questions about this Privacy Policy or how we handle personal data, please contact: